How I respond to unsolicited feedback

“Nabeel, I love to read your emails but this new format/software type is not so good. It seems like the disclaimer is longer than the actual email.”

Something felt off. My beardly senses were tingling. I looked up his email engagement in BerserkerMail. He was full of it. Here’s my response:

You “love” reading my emails…
But you’ve only opened 3 of my last 20 emails…
And you don’t want to click a link that leads to a blog post…
Which is exactly the same as reading an email.
I’ve unsubscribed you manually.

The grayest of gray mail. He also wasn’t a customer. YUCK! Nevertheless, I was respectful.

Look, I don’t expect free subscribers to buy anything from me. But the least they can do is engage with the emails. Otherwise I don’t want them on my list.

The lesson in this for you?

Almost every piece of unsolicited feedback you get can be ignored with prejudice. In fact, a cursory examination will reveal the people giving you this unsolicited feedback have no idea what they’re talking about.

Daily Email Newsletter

Nabeel writes a daily email to an audience of business owners, marketers and copywriters. Subscribe and get instant access to “Letters From Yours Beardly”, an archive of every email he’s written to his list since 2017. Click here to opt in to Nabeel’s daily email newsletter.

0 comments… add one

Leave a Reply

Your email address will not be published. Required fields are marked *